We are the coffee and ice cream specialist from Italy. We sell the Best of Italy in terms of coffee makers, coffee grinders and of course coffee. Coffee machines from La Pavoni, Elektra, Ponte Vecchio, Isomac, coffee from Illy, Lavazza, Segafredo, Ice Cream makers from Musso, Nemox…
|Imperia pasta machines|
|Velma pasta machines|
|Ice cream makers|
|Ice cream - home|
|Ice - professional|
|Bean to Cup office|
|Bean to Cup home|
|Ponte Vecchio USA/Jap/Taiwan|
Safe shopping guarantee|
The Websel safe-shopping-guarantee consists of two parts:
Part 1: product lost in transit - if your shipment is lost in transit we will immediately credit your card or send you a new product, at your choice.
Remember that the industry practice is to let the customer claim the damage form the carrier, a process that takes many weeks to complete.
Part 2: warranty and service work - All of our products come with a 2 year UK - European Union manufacturers warranty (Demo units 1 year). This warranty is valid without restrictions in the UK, Sweden and all other EU countries. You have the right to service your product free of charge at any manufacturers service centre in the UK or any EU country within the warranty period.
This safe shopping guarantee gives you a 100 percent coverage of the most frequent problems that can occur in buying goods on the Net.
Money back guarantee
Duties and Taxes
Import duties for deliveries to all other countries are paid by our customers at delivery. Please contact your local customs office to inquire about the duty rate.
Below the import duty rate for our main overseas markets:
- USA: 4.3% - Japan: 5% - Australia: 15% - Hong Kong: free - Singapore: free
What is my shipping cost?
We suggest the use of your office location as the ship-to address. Our experience shows that DHL and UPS can find office locations faster, there is also always somebody there to accept the parcel. This will result in a quicker delivery service. Our shipping partners deliver during office hours only.
Of course you can also use your home address. Make sure someone is at home (during office Hours) 2-4 days after you receive our shipping notification.
We offer delivery to all countries of the EU (Greece mainland only), USA, Canada, Switzerland, Norway, Japan, Australia, New Zealand, Saudi Arabia, Hong Kong, Singapore, China, India, Russia. Some products like food and coffee can only be shipped within the UK and the EU.
You can see the shipping cost on the last page of the order module, before submitting payment information and before confirming your order.
E-mail: E-Mail to DHL
Please sign for all deliveries “with reserve” only. This way we can claim damages to the product that occurred during shipping which are not visible from the outside.
For all UK customers who want to speak to DHL/Deutsche Post, to track your package within the UK, please call 08702 400072. Please specify that your shipment is a shipment by truck - Day Definite Road Express.