Who we are
We are a medium-sized family business based in northern Italy. We have been selling the best Italian kitchen appliances on the Internet for 30 years. Our partnerships in Italy enable good purchase conditions and therefore best prices for you!
Despite Amazon, we have not only managed to survive but also to grow. We attach great importance to a personal contact with our customers and to customer service.
Of course, all goods are brand new and of first quality.
Call us, we are always here for you!
In the picture from left to right:
Walter Schramm, Founder and Managing Director, Websel
Laura Schramm, Accounting
Carlo Schramm, Marketing & Sales
Martina Schramm, Purchasing
Order cancellation - product returns
Orders can be cancelled anytime. If the order is cancelled after we have shipped you can return the product at your own cost. In this case the Return Product Policy applies.
If you cancel an order you MUST insert the words CANCEL ORDER in the subject line of the email, together with your order number.
All order returns to address on invoice.
Payment with credit cardCredit cards: Payments can be made by Visa or Mastercard. You card is charged AFTER we have shipped.
Payment with PaypalWe accept Paypal as a payment method. You can make a fund transfer or pay by credit or debit card.
We will send you our Paypal account details after we have received your order. When we receive your payment notification from Paypal we will ship the goods.
To open a Paypal account, go to the Paypal website www.paypal.com
Paypal customer helpdesk: (+44) 08707 307 191